Frequently Asked Questions

Everything you need to know about our therapeutic pet fashion and accessories.

How do I choose the right size for my pet?

We provide a detailed sizing guide on every product page. We recommend measuring your pet's neck, chest girth, and back length to ensure a comfortable and therapeutic fit.

What is your shipping policy?

We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and delivery times range from 3 to 7 business days depending on your location.

Can I return or exchange an item if it doesn't fit?

Yes, we offer a 30-day return and exchange policy for all unworn items in their original packaging. Please ensure the item is free of pet hair before returning.

Are your materials safe for pets with sensitive skin?

Absolutely. All TheraPetMD garments are made from hypoallergenic, breathable, and non-toxic fabrics specifically designed to prevent irritation and provide maximum comfort.

How should I wash my TheraPetMD apparel?

To maintain the integrity of the therapeutic fibers, we recommend machine washing on a cold, gentle cycle and air drying. Avoid using bleach or harsh fabric softeners.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.